ProductsRemoteCall WebViewer
Now available on browser from PC and mobile.
Meet RemoteCall’s WebViewer now.
Who is receiving remote support?
Need for speed? Experience the speed on the browser!
Get smooth and reliable performance even on video plays, REMOTELY.
Remote support any device from the web browser.
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All you need is a web browser.
Get PC support, mobile support, video support right from your web browser. -
So, can I remote support from a smartphone?
RemoteCall WebViewer can provide remote support for not only PC but also tablet and smartphone with web browser. -
Remote support ready in 3 seconds!
There is no installation nor updates. It starts right away.
Just check the length of the video on the right!
Provide quick and reliable support
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Start on your nearest PC.
What would you do when a customer requests assistance during an security update or OS update?Provide support using RemoteCall WebViwer as no installation is required.
Only RemoteCall WebViewer can instantly connect with the customer from any PC’s web browser.
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Use a smartphone and support.
On a day of run, in a bus or subway, answer customer’s urgent help request on the go.You can do it from the smartphone with RemoteCall WebViewer.
Only RemoteCall WebViewer offers remote support on tablets and smartphones.
Why is RemoteCall WebViewer interesting?
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Remote support for/from any OS and device.
Windows, Mac, Android, iOS. It supports all types of OS, and it boasts versatility as it supports both PC and mobile device. -
Scalable and compatible with multiple web solutions
Easy integration with various web solutions such as ERP, CRM, Groupware, etc. -
Easy UI for features to remote support
No need to search on the menu, it provides intuitive icons, and all necessary functions such as mouse / keyboard control and drawing.
Try RemoteCall WebViewer now!
Do you have a RemoteCall ID?
- Use it immediately by logging in with your RemoteCall ID and password. (also use it as a free trial ID).
Do you need a RemoteCall ID?
- Try without a RemoteCall ID, even from the same PC.
- Click here to create a free ID.
RemoteCall WebViewer specification
Supporter (agent)
Support agent requires the following OS and web browser.
| PC | Windows 7 or later – Chrome 70 or later – Edge Chromium 80 or later – Firefox 65 or later – Opera 55 or later Linux ubuntu 14.04 or later – Chrome 60 or later – Firefox 65 or later |
macOS X 10.12 (Sierra) ~ 11 (Big Sur) – Chrome 70 or later – Edge Chromium 80 or later – Firefox 65 or later – Safari 11 or later |
|---|---|---|
| Mobile | Android 5.0 (Lollipop) ~ 11 – Chrome 70 or later |
iOS 11.0 ~ 14.3 – Safari 11 or later |
Supported (customer)
Customer requires the following OS and web browser.
| PC | Windows 7 or later – Chrome 70 or later – Edge Chromium 80 or later – Firefox 65 or later – Internet Explorer 8 ~ 11 – Opera 55 or later |
macOS X 10.12 (Sierra) ~ 11 (Big Sur) – Chrome 70 or later – Edge Chromium 80 or later – Firefox 65 or later – Safari 11 or later |
|---|---|---|
| Mobile | Android 5.0 (Lollipop) ~ 11 – Chrome 70 or later |
iOS 11.0 ~ 14.3 – Safari 11 or later |
RemoteCall WebViewer features
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Draw
Draw lines or shapes on the shared screen (5 colors).
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Laser pointer
Point to a specific point on the shared screen.
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Screen control
Remotely control the other party’s PC/mobile device through the shared screen.
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On-screen keyboard
On-screen keyboard and function keys can be used with PC support.
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Mobile function control
Use the mobile hard key or control camera functions.
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Camera operation guide
Change the position or orientation of the camera during video support.
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Adjust screen
Resize the shared screen or expand it to full screen size.
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Screen quality
Select the quality of the shared screen (high, normal, low).
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History / Report
Register/manage customer support history.
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Screen capture
Capture and save the shared screen.
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Switch between mobile ⬌ video support
Switch to video support during mobile support.
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Voice chat
Communicate with your support customers by voice.