Attention Rsupport customers,
[Jan. 25th, 2017] RemoteCall Maintenance & Update Notice
Maintenance Jaunuary 20th, 2017We are writing to notify you of a scheduled maintenance and update for RemoteCall for the following date and time:
Date: Jan. 25th, 2017
Time: 04:00 – 09:00 UTC
Time: 04:00 – 09:00 UTC
Internationally Observed Times
- San Francisco: 20:00 – 01:00 +1 (PST)
- New York: 23:00 – 04:00 +1 (EST)
- London: 04:00 – 09:00 (GMT)
- Seoul/Tokyo: Thursday Jan. 26th, 13:00 – 18:00 (KST)
This is a routine maintenance and product update operation to check our software and server systems. See below for details.
IMPORTANT: server’s IP change will be changed. Make sure to update your security settings accordingly.
- Domain: brus03.startsupport.com
- Current IP: 192.225.169.104
- New IP: 34.197.55.207
- Full list: https://helpdesk.rsupport.com/hc/en-us/articles/235591328
We expect minimal downtime and advise that temporary outages of service are a possibility, so we ask that you to plan your business accordingly and apologize for any inconvenience this may cause.
If you have any questions or concerns, please contact our support team at
Warm regards,
Rsupport Support Team
Rsupport Support Team