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Find the perfect product for your needs

Enhance your work efficiency with
RemoteCall

The Top Choice for Enterprise Remote Work Solutions

RemoteCall is a useful tool for fixing problems on both computers and mobile devices.
It allows you to recreate an office setting no matter where you are, making it the perfect choice for staying productive on the go.

  • Annual
  • Monthly
RemoteCall Base Pack
$ 49.92 / Month (billed annually)
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  • Browser access (no installation)
  • File transfer up to 1,000MB
  • Session and access history
  • Session recording
RemoteCall Mobile Pack
$ 66.59 / Month (billed annually)
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  • All Base Pack Features
  • Mobile screen control
  • Mobile screen sharing
  • Mobile-to-mobile support
RemoteCall Base Pack
$ 59.90 / Month (billed monthly)
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  • Browser access (no installation)
  • Session and access history
  • File transfer up to 1,000MB
  • Session recording
RemoteCall Mobile Pack
$ 79.90 / Month (billed monthly)
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  • All Basic Pack features
  • Mobile screen control
  • Mobile screen sharing
  • Mobile-to-mobile support

PC/Mobile Support Features

Access
RemoteCall Base Pack RemoteCall Mobile Pack
Browser access (no installation) 가능 가능
Customize connection page 가능 가능
Connect via URL, email 가능 가능
Dedicated Agent 가능 가능
Connect via SMS   가능
Security
RemoteCall Base Pack RemoteCall Mobile Pack
Auto-delete module after session 가능 가능
Customer consent before session 가능 가능
Dual encryption (SSL) 가능 가능
Session recording permission 가능 가능
Mobile control permission   가능
Mobile screen lock (Android)   가능
Screen lock for privacy 가능 가능
Access Control and Support
RemoteCall Base Pack RemoteCall Mobile Pack
Screen sharing (customer) 가능 가능
Screen sharing (support agent) 가능 가능
Mouse and keyboard control 가능 가능
Mobile screen control and sharing (Android) 가능
View installed mobile apps 가능
App information 가능 가능
Number of sessions per ID 5 5
Communication
RemoteCall Base Pack RemoteCall Mobile Pack
Laser pointer 가능 가능
File transfer 1,000 MB 1,000 MB
Voice & text chat 가능 가능
Drawing tools 가능 가능
Session sharing and transfer 가능 가능
Sound/program sharing 가능 가능
Chat history 가능 가능
In-session message 가능 가능
Convenience Features
RemoteCall Base Pack RemoteCall Mobile Pack
Drag-and-Drop file transfer 가능 가능
Session and access history 가능 가능
Screen recording 가능 가능
Session log 가능 가능

On-site Video Support Solution

RemoteCall Visual Support is a versatile solution that enables you to provide assistance by watching live video sent through a mobile camera.

  • Annual
  • Monthly
RemoteCall Visual Support
$ 40.84 / Month (billed annually)
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  • Real-time video support
  • Browser access (no installation)
  • QR & barcode scan
  • One-click connection via SMS
RemoteCall Visual Pack
$ 62.42 / Month (billed annually)
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  • All Visual Support Features
  • File transfer up to 1,000MB
  • Session recording
  • Sound/program sharing
RemoteCall Visual Support
$ 49.00 / Month (billed monthly)
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  • Real-time video support
  • Browser access (no installation)
  • QR & barcode scan
  • One-click connection via SMS
RemoteCall Visual Pack
$ 74.90 / Month (billed monthly)
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  • All Visual Support Features
  • Session recording
  • File transfer up to 1,000MB
  • Sound/program sharing

Visual Support Features

Access
RemoteCall Visual Support RemoteCall Visual Pack
Browser access (no installation) 가능 가능
One-click connection via SMS 가능 가능
Connect via URL/email link 가능 가능
Dedicated Agent 가능 가능
Security
RemoteCall Visual Support RemoteCall Visual Pack
Customer consent before session 가능 가능
Dual encryption (SSL) 가능 가능
Session recording permission 가능 가능
Auto-delete module after session   가능
Screen lock for privacy   가능
Access Control and Support
RemoteCall Visual Support RemoteCall Visual Pack
Number of sessions per ID 5 5
Real-time video support 가능 가능
Camera control and front/back switching 가능 가능
Screen sharing (support agent)   가능
Mouse and keyboard control   가능
App information   가능
Communication
RemoteCall Visual Support RemoteCall Visual Pack
Voice & text chat 가능 가능
Drawing tools 가능 가능
Take screenshots 가능 가능
Spotlight & laser pointer 가능 가능
Insert text 가능 가능
QR & barcode scan 가능 가능
Number icons (1-10) 가능 가능
Directional arrows 가능 가능
File sharing 가능 가능
Undo/redo actions 가능 가능
Session sharing and transfer   가능
Sound/program sharing   가능
Chat history   가능
Convenience Features
RemoteCall Visual Support RemoteCall Visual Pack
Screen recording 가능 가능
Session log 가능 가능
Support agent profile photo 가능 가능
Drag-and-Drop file transfer   가능
Session and access history   가능

All-in-One Solution for Everything

It responds to all situations where support is needed anytime, anywhere, and can be used without restrictions in any industry.

  • Annual
  • Monthly
RemoteCall Total Pack
$ 86.60 / Month (billed annually)
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  • All PC Support Features
  • Browser access (no installation)
  • All Mobile Support Features
  • Dedicated Agent
  • All Visual Support Features
  • 1-on-1 technical support
RemoteCall Total Pack
$ 129.90 / Month (billed monthly)
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  • All PC Support Features
  • Browser access (no installation)
  • All Mobile Support Features
  • Dedicated Agent
  • All Visual Support Features
  • 1-on-1 technical support

Total Pack Features

Access
RemoteCall Total Pack
Browser access (no installation) 가능
Customize connection page 가능
Connect via SMS, URL, or email 가능
Dedicated Agent 가능
Security
RemoteCall Total Pack
Auto-delete module after session 가능
Customer consent before session 가능
Dual encryption (SSL) 가능
Session recording permission 가능
Screen lock 가능
Access Control and Support
RemoteCall Total Pack
Screen sharing (customer) 가능
Screen sharing (support agent) 가능
Mouse and keyboard control 가능
Multi-to-multi monitor 가능
Number of sessions per ID 5
Remote device system information 가능
Camera control and front/back switching 가능
Communication
RemoteCall Total Pack
Laser pointer 가능
File transfer 1,000MB
Voice & text chat 가능
Drawing tools 가능
Session sharing and transfer 가능
Sound/program sharing 가능
Chat history 가능
Take screenshots 가능
Spotlight & laser pointer 가능
QR & barcode scan 가능
Directional arrows 가능
Convenience Features
RemoteCall Total Pack
Drag-and-Drop file transfer 가능
Session and access history 가능
Screen recording 가능
Session log 가능

FAQ

What are the differences between licenses?
RemoteCall provides three types of products: PC support, mobile support, and visual support. Additionally, RemoteCall offers customized packages to meet the needs of users.

● RemoteCall Mobile Pack: PC support + mobile support
● RemoteCall Visual Pack: PC support + visual support
● RemoteCall Total Pack: Includes all features (PC, mobile, video support)
● Visual Support is also available as a standalone service

Support coverage varies between licenses, but performance remains consistent across all options. In addtion, special packages not listed online, such as mobile and video support, can be arranged through our sales team.

For further inquiries, please contact our sales team.
What are the payment methods?
Online sales are offered on a subscription basis for a single user, with options for monthly or annual plans. Annual subscriptions include additional discounts.

For inquiries about purchasing multiple accounts, please contact us.
Is on-premise deployment available?
RemoteCall can be integrated into your current business services or systems. On-premise deployment allows customization of features, service range, and menus to suit your company’s requirements.

Please contact our sales team for consultation.
How do I cancel my subscription or get a refund?
To cancel your current plan or request a refund, please contact us.

Feel free to request a consultation or leave an inquiry.

Let our sales experts assist you in finding the best way to incorporate our services into your company’s operations.

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